Terms of service

Print on Demand

All of our apparel and many other products are printed on demand by a third-party service, and we cannot offer exchanges for sizes or refunds. If a product shows a clear manufacturing defect (bad printing, damaged printing, popped seam, etc.) please contact us with a close-up photo of the defect and a wide photo of the entire product, and we'll get a replacement made and shipped to you right away.

There is a very short window of time after a print on demand order has been placed that we can change size and/or color. If you have placed a print on demand order in error and would like to change it, please contact us within 24 hours after you have placed the order and we'll do our best to make those changes before your order is produced. We cannot guarantee that we will be able to make the changes before production has begun, but we will do our best.

Warranty

We guarantee all of our merchandise against manufacturing defect for 15 days after receipt of the item. If you receive an order from us with a defective item, please contact us immediately so that we can arrange for a replacement (if still available), store credit, or a refund.

Purchasing

Inventory is only reduced when a buyer completes checkout. If you reach the checkout and are told that no inventory is available, it is because someone else completed their purchase faster than you, and that inventory is no longer available.

What does that mean for you? If you are buying an item that you suspect might sell out quickly, the best way to reserve your purchase is to immediately proceed to the checkout after adding the item to your cart and complete the process as quickly as possible. It's no guarantee that you'll score that hot release, but we hope it helps a little!

Payment

Payment is made at the time of purchase.

If you are experiencing technical difficulties with the site, please contact us as soon as possible so we can try to solve the issue together.

Flipping

We have a zero tolerance policy on flippers. If a customer is found to be flipping purchased merchandise on eBay or other online sales resources, they will no longer be permitted to purchase from our store. We define flipping as: selling purchased merchandise at inflated prices (inflated beyond current retail value + shipping) for profit. Do not do this. You will be banned from all future purchases. No exceptions.